Managing hotel security is a balancing act. A visible security presence provides guests with reassurance that both they, and their possessions, are safe during their stay. On the other hand, guests want to relax and enjoy their stay and not be made to feel nervous or oppressed by the security measures in place. Security in hotels, particularly in the UKs capital and major cities, has recently come under scrutiny after a spate of terror attacks and threats. (more…)