Concierge Security London

Concierge Security London

Our concierge security brings together two elements that seem somewhat at odds: top notch security and outstanding customer service. In fact, the two go hand in hand when it comes to reputable and professional concierge services. Offering a nuanced and focused approach is, among other security solutions, just one of our specialties.

Our London security concierge service is an important asset for individuals, companies, offices and residential blocks of flats in London. In order to provide a security solution for a wide variety of evolving needs, our service focuses on security skills and training, flexibility, adaptability and providing excellent front of house service.

Why Choose SRS as your concierge security company?

SRS concierge security officers are the best in the business, with the highest levels of training in both customer service and the secure protection of property, people, and assets. Our security concierge service strikes the right balance between being extremely welcoming, friendly and accommodating, and keeping staff and residents safe within their work and home environments.

8 Reasons to choose SRS


SRS, which is based in Clerkenwell Central London, brings to the table over 16 years of experience in the industry. We are optimally positioned to provide a well-rounded and complete security concierge service with absolutely no compromise on your safety or service. We provide London concierge security services to a wide range of private and public buildings, and have a proven track record of dozens of satisfied customers.

We provide London concierge security for a wide variety of clients:


Don’t just take our word for it, read our testimonials to learn more. Have a question or feedback? Feel free to contact us.

You can find our full list of other security services that we can help provide, including manned guarding and mobile patrol.

Training the modern security concierge officer

We understand better than most that to provide a luxury concierge service, you need the very best levels of training and stringent staff requirements. In order to ensure you’re getting the best security concierge service around we leave no stone unturned in training and educating our staff.

We put huge emphasis on front of house abilities and stress the importance of adaptability to the modern requirements and demands of an outstanding concierge.

Our London concierge service officers are trained to the highest of standards of customer service and are:


Whilst providing a strong deterrence against anti-social behaviour, our highly groomed personnel Concierge Security officers also perform a range of administrative duties, including:


We’re here to keep you safe

Naturally, first and foremost your Security Concierge must keep you safe and protected, this is fundamental to the Security Concierge role. But that’s just the tip of the Concierge Security iceberg.

There’s a fine balance here: Your concierge security team must be highly trained in all aspects of your personal and organizational security, but it must also provide the highest standard of front of house services. In other words, protection is fundamental to a security concierge role, but many other non-security elements are also involved.

The right Security Concierge for you must not only be an expert in security but also possess strong interpersonal skills. They should be engaging and personable, masters of customer relations and make a great first impression. In a sentence: your concierge service must keep you safe while not feeling like traditional security.

But as you already know, service is just one part of the role of the concierge security officer.

The role of the security concierge (and other security services, for that matter) is not only complex and balanced, but also constantly evolving. In the modern landscape your security concierge must adapt and take on more responsibilities in order to provide a rounded, pleasant and complete service.  We recognise that these requirements can vary from client to client and we make sure we take each clients’ different needs into account from the outset before our security concierge service commences.

In the UK, and in London in particular, security risks are constantly reported and often appear to be increasing and expanding. This makes it essential that you choose the right concierge service, one that makes adaptability a top priority and ensures seamless flexibility in combining the traditional concierge role with that of the security officer. Our officers are trained from day one to have the capacity to deal with an ever expanding variety of potential scenarios.

Thanks to our training programme, security concierge personnel strike the right balance between being extremely welcoming and friendly, while equally keeping staff and residents safe within their work and home environments.

We’re always happy to answer any questions you might have so feel free to contact us.

To learn more about what our clients have experienced, read through our testimonials page for a first-hand experience.


What our clients Think

Security Risk Specialists - Professional Security Company in London

Frequently Asked Questions

Security Concierge is not your regular security guard. Duties include greeting and directing visitors, receiving and logging deliveries, controlling building access, protecting building occupants and assets, monitoring operational procedures, providing surveillance, checking bags and packages, providing Concierge Services for building occupants and guests (see what they think of our service), responding to calls for assistance, dealing with suspicious circumstances, liaising with emergency services, and many other responsible tasks.

Concierge Security officers need excellent customer service qualities, (the concierge part of their job), but they also need security skills such as vigilance and observation skills, alertness and concentration, empathy but the ability tobe authoritative when necessary to protect building occupants and assets. Security Concierge personnel must also be reassuring, honest, hard-working, responsible, and physically fit.

Professional front desk security and Security Concierge Services apply to office and apartment buildings, shopping centres, and building sites. The main difference between Concierge Security officers and traditional security guards is the high level of customer service skills needed.

Security Risk Specialists provide front desk Security Concierge Services for:

  • Apartment buildings and blocks of flats
  • Business offices
  • Medical facilities
  • Government buildings
  • Parking garages
  • Religious and cultural buildings
  • Residential gated communities
  • Retail, shopping centres, and mixed-use properties
  • Sports and recreational facilities
  • Tourist attractions
  • Warehouses

Security Risk Specialists are based in Central London and provide concierge security across London and Surrey. A list of all the boroughs and postcodes we cover is below:

  • City of London, Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster, Surrey
  • EC1 (Aldersgate, Finsbury, Holborn), EC2 (Bishopsgate, Cheapside), EC3 (Aldgate), EC (St. Paul’s)
  • E – East London Postcodes: E1 (Whitechapel, Shoreditch), E2 (Bethnal Green), E3 (Bow), E4 (Chingford), E5 (Clapton, Homerton), E6 (East Ham), E7 (Forest Gate), E8 (Dalston), E9 (Homerton), E10 (Leyton), E11 (Leytonstone), E12 (Manor Park), E13 (Plaistow), E14 Poplar (Isle of Dogs), E15 (Stratford, West Ham), E16 (Victoria Docks, North Woolwich), E17 (Walthamstow), E18 (South Woodford), E20
  • NW – North West London Postcodes: NW1 (Regent’s Park, St. Pancras), NW2 (Cricklewood, Dollis Hill), NW3 (Hampstead), NW4 (Hendon), NW5 (Kentish Town), NW6 (Maida Vale, Kilburn), NW7 (Mill Hill), NW8 (St. John’s Wood), NW9 (Colindale), NW10 (Willesden), NW11 (Golders Green)
  • SE – South East London Postcodes: SE1 (Borough, Waterloo), SE2 (Abbey Wood), SE3 (Blackheath), SE4 (Brockley), SE (Camberwell), SE6 (Catford), SE7 (Charlton), SE8 (Deptford), SE9 (Eltham), SE10 (Greenwich), SE11 (Kennington), SE12 (Lee), SE13 (Lewisham), SE14 (New Cross), SE15 (Peckham), SE16 (Bermondsey, Rotherhithe), SE17 (Walworth), SE18 (Plumstead), SE19 (Crystal Palace), SE20 (Penge), SE21, SE22 (Dulwich), SE23 (Forest Hill), SE24 (Herne Hill), SE25 (Norwood), SE26 (Sydenham), SE27 (West Norwood), SE28 (Thamesmead)
  • WC – West Central London Postcodes: WC1 (Bloomsbury, High Holborn), WC2 (Strand, Holborn)
  • W – West London Postcodes: W1 (West End), W2 (Bayswater, Paddington), W3 (Acton), W4 (Chiswick), W5 (Ealing), W6 (Hammersmith), W7 (Hanwell), W8 (Holland Park), W9 (Maida Vale, Paddington), W10 (North Kensington), W11 (Notting Hill), W12 (Shepherd’s Bush), W13 (West Ealing), W14 (West Kensington)
  • N -North London Postcodes: N1 (Angel), N2 (East Finchley), N3 (Finchley), N4 (Finsbury Park), N5 (Highbury), N6 (Highgate), N7 (Holloway), N8  (Hornsey, Crouch End), N9 (Lower Edmonton), N10 (Muswell Hill), N11 (New Southgate), N12 (North Finchley), N13 (Palmers Green), N14 (Southgate), N15 (Stamford Hill, South Tottenham), N16 (Stoke Newington), N17 (Tottenham), N18 (Streatham), N19 (Upper Edmonton), N20 (Upper Holloway), N21 (Whetstone), N22 (Winchmore Hill,         Wood Green)
  • SW – South West London Postcodes: SW1 (Westminster, Victoria), SW2 (Brixton, SW3 (Chelsea), SW4 (Clapham), SW5 (Earl’s Court, West Brompton), SW6 (Fulham), SW7 (South Kensington, Knightsbridge), SW8 (South Lambeth), SW9 (Stockwell), SW10 (West Brompton, Chelsea), SW11 (Battersea), SW12 (Balham), SW13 (Barnes), SW14 (Mortlake), SW15 (Putney), SW16, SW17 (Tooting), SW18 (West Wandsworth), SW19 (Wimbledon), SW20
  • KT10 (Esher Surrey)